Readme

This document provides troubleshooting tips and other useful information that might not be available in any other areas of the software or the documentation.

For further assistance, see the HP Product Help, which is available after you install the HP software. Also, the HP Web site (http://www.hp.com/support) provides additional support, software updates, software installation/uninstallation information, and Frequently Asked Questions (FAQs).

Contents

1. System requirements

Supported environment

Update OS X

We recommend you install all of the available updates to OS X to get the best performance out of your software.

2. Installation/uninstallation

Check for updates

We recommend you check for software updates often.

  1. Go to http://www.hp.com/support.
  2. Select your country/region.
  3. Click Download drivers and software and enter your product name, then press Enter.
  4. Click your model number, if necessary.
  5. Click your operating system.
  6. Check for updates.

Uninstall the software

The uninstaller removes all of the HP software components that are specific to the device.

To uninstall the software

  1. Disconnect the HP product from your computer.
  2. Open the Applications/Hewlett-Packard folder.
  3. Double-click HP Uninstaller. Follow the onscreen instructions.

3. Known issues

Product-specific issues

There are no known issues at this time.

Software issues

If you are trying to set up a wireless connection to your printer using an older wireless router, and your computer and printer are currently connected with a USB cable, you may be prevented from entering your password. Try one of the following:

Note: For more information about wireless setup, see "Setup and security" on the HP Wireless Printing Center website (http://www.hp.com/go/wirelessprinting).

4. Legal statements

Copyright

© 2013 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.